Trainer and International Consultant in Sales and Aftersales since 2017,
Responsible for the sales group TCS CH,
Key Account Manager TCS, CH
Head of Field Service TCS, CH
Customer Service Manager, Manager 2nd Level and TL, Orange Communication AG, CH
Entrepreneur Xenio Consulting and Renault dealership.
Coaching sales team,
Training POS,
Optimization of processes and development measures,
Team management.
CRM development and implementation, process optimization and implementation.
Sales department development and training in Romania (Orange Communication AG)
Training of sales tools within POS (TCS), Salesforce, Extranet system for external partners, products for Switzerland ( French and Italian),
Process optimization and training in Romania (Orange Communication SA)
Responsible for training for sales engineers in Spain (including Portugal Engineering Team),Italy, France and Morocco. Training on sales process and tools
Setup of the Point of Sales Switzerland
Telecommunications outsourcing project
CRM implementation
Process optimization (cost reduction, create new processes)
