Expert in and focus on

• Aftersales, Brand, Sales, Product, Customer Centricity.
• Training in sales and aftersales for BMW / MINI for sales consultants, aftersales managers, accessories,
• Lifestyle Products, ISPA Full, ISPA NEXT and Mobile, INCADEA and Warranty.
• Conception and training within the scope of the BMW/MINI/BMW Motorrad warranty.
• Onboarding - training of employees in-house and with real customer contacts.
• Technical training (e-mobility - injection systems) for all Volkswagen brands

Study and training

• 2000-2004Certified as sales consultant BMW / MINI Switzerland
• Certified as Aftersales Manager BMW / MINI Switzerland
• Trainer and Consultant in Aftersales and Sales since 2017,
• Brand Ambassador BMW / MINI CH
• Entrepreneur Motorace
• Renault Dealer Manager
• Since 2018Certified BMW Group Trainer

Other qualifications

• Certified as Trainer for 9Levels

Languages

• Spanish
• French
• Portuguese
• Italian
• German
• English